Soft Innovations

Privacy Policy – Cloud Storage: Backup Drive

1. Introduction

SOFT INNOVATIONS (“we,” “our,” or “us”) operates Cloud Storage: Backup Drive (the “App”), a cloud storage application available on the Google Play Store. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the App.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect:

  • Email address
  • Username and password (stored in encrypted form)
  • Profile information you choose to provide

2.2 Files and Content You Upload

To provide cloud storage services, we process the following content you upload:

  • Documents and files of any format
  • Photos and images
  • Videos

This content is stored securely on our servers and is only accessible by you unless you explicitly choose to share it.

2.3 Contacts

With your permission, we may access your device contacts to enable you to share files or collaborate with people you know. We do not store your full contact list on our servers without your explicit consent.

2.4 Device and Usage Information

We automatically collect certain information when you use the App, including:

  • Device type, model, and operating system version
  • Unique device identifiers (e.g., Android advertising ID)
  • App version and crash logs
  • IP address and general location (country/region)
  • Usage data such as features accessed and session duration

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App and its features
  • Authenticate your identity and manage your account
  • Store, sync, and retrieve your files across devices
  • Send you important service-related notifications
  • Respond to your support requests and inquiries
  • Detect, prevent, and address technical issues or security threats
  • Comply with legal obligations
  • Analyze usage trends to improve user experience

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

4.1 Service Providers

We may share your data with trusted third-party vendors who assist us in operating the App (e.g., cloud infrastructure providers, analytics services). These providers are contractually obligated to protect your data and use it only to perform services on our behalf.

4.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe such action is necessary to comply with legal obligations or protect our rights.

4.3 Business Transfers

If SOFT INNOVATIONS is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you of any such change in ownership or use of your information.

4.4 With Your Consent

We may share your information with third parties when you have provided explicit consent to do so.

5. Data Retention

We retain your personal information and uploaded content for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data within 30 days, except where retention is required by law.

You may delete individual files or your entire account at any time through the App settings.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of data at rest (AES-256)
  • Secure authentication mechanisms
  • Regular security audits and vulnerability assessments

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data and account
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to or restrict certain types of data processing

To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within 30 days.

8. Children’s Privacy

Our App is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it. If you believe your child has provided us with their data, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

SOFT INNOVATIONS

Email: info@soft-innovations.com

Website: https://soft-innovations.com/

Address: Business Centre, Sharjah Publishing City Free Zone

United Arab Emirates

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the “Last Updated” date at the top of this policy and, where appropriate, by sending a notification through the App. Your continued use of the App after any changes constitutes your acceptance of the new policy.